For Health Care Providers

Learn how to use Synzi's Virtual Care Application. This application is used by clinicians and health care professionals across the health care spectrum to securely connect to patients and their family members in real-time via video calls and secure messages.

• I need a Synzi account, what should I do?
• I forgot my username, what should I do?
• What do the green, yellow, red, and grey colored dots mean?
• How do I create a new patient in Synzi?
• My patient deleted their app. What do I do?
• How do I add a patient's family member to Synzi?
• I can't find the person I'm trying to connect with, what should I do?
• I'd like to add my colleague to Synzi. How can I do that?
• Can print/download my secure message thread history?
• I need to remove a patient from the Do Not Contact list. How can I do that?