Logo
logo
  • Getting Started
  • Submit a request
logo
Getting Started Submit a Request
  1. Synzi Help Center
  2. Getting Started with Synzi
  3. Frequently Asked Questions

Frequently Asked Questions

Questions that come up from our clients and their patients time and time again. Don't worry, we've got you covered!

  • I forgot my password. What do I do?
  • There are two Synzi applications in the app store. Which one do I download?
  • What devices can I use with Synzi?
  • Which remote patient monitoring (RPM) devices are compatible with Synzi?
  • Are my virtual video visits recorded?
  • How do I allow access to camera in Chrome?
  • How do I allow access to camera in Firefox?
  • How do I allow access to camera in Safari?
  • How do I use Synzi's Click to Assessment feature?
  • How many people can join a video call?
  • I forgot my username, what do I do?
  • Is Synzi HIPAA compliant?
  • Which app do I download? The purple/blue one or the white one?
  • Which web browser do you recommend I use?

Company

  • About
  • Blog
  • Press Releases
  • Resources

Contact Support

  • Create a Ticket
  • Chat Support
  • 866.746.2031
  • Concerns or unethical behavior can be reported through the Support form or anonymously through Synzi's Compliance Hotline via toll-free call 866.746.2031

Copyright © Synzi Help Center. All Rights Reserved. Privacy Policy