Frequently Asked Questions
Questions that come up from our clients and their patients time and time again. Don't worry, we've got you covered!
- I forgot my password. What do I do?
- There are two Synzi applications in the app store. Which one do I download?
- What devices can I use with Synzi?
- Which remote patient monitoring (RPM) devices are compatible with Synzi?
- Are my virtual video visits recorded?
- How do I allow access to camera in Chrome?
- How do I allow access to camera in Firefox?
- How do I allow access to camera in Safari?
- How do I use Synzi's Click to Assessment feature?
- How many people can join a video call?
- I forgot my username, what do I do?
- Is Synzi HIPAA compliant?
- Which app do I download? The purple/blue one or the white one?
- Which web browser do you recommend I use?