Frequently Asked Questions

Questions that come up from our clients and their patients time and time again. Don't worry, we've got you covered!

• I forgot my password. What do I do?
• There are two Synzi applications in the app store. Which one do I download?
• What devices can I use with Synzi?
• Are my virtual video visits recorded?
• Is Synzi HIPAA compliant?
• Which app do I download? The purple/blue one or the white one?
• Which web browser do you recommend I use?