Can I send a text message or email to my patient using Synzi?

Synzi's On-Demand Messaging routine allows you to send text messages and emails directly to your patients. These messages can be free text (custom) or templated. To send an On-Demand Message to your patient:

1. Navigate to your patient's profile

2. Click the blue "envelope" icon in the top right hand corner of their profile 

3. Select a one of your organization's previously created templates using the "template" menu or type a custom message into the "message" field down below

4. Select "Send"

5. The patient will receive this message via the communication preference listed in their Synzi profile (SMS, email, or Both) within 60-90 seconds

Note: By HIPAA definition SMS (text message) and email communications are not HIPAA compliant. Please refrain from including PHI in On-Demand messages.