You are correct! There are two Synzi applications in the Apple and Google Play stores. One for health care providers and another for patients and family members.
If you're a health care provider, download the Synzi Virtual Care application, and enter in your username and password to log-in.
If you're a patient or family member, the Synzi Care Connect application is the application you'll need! Keep in mind that you'll need to be invited by your health care provider before you can download the app. The link in the text message or email invite your provider sends will lead you right to the app you need to download!